Services

Services for each project will depend on your specific needs, but here are some of the tools that can be utilized to tackle your website's challenges.

User Research

I’ll research your target audience because the best solutions are based in user needs. Findings can be presented in many forms including scenarios, personas, and competitive reviews.

Heuristic & Cognitive Reviews

To review the usability of all elements of the site's design, heuristic and cognitive tests are a low-cost way of discovering the most obvious and easily-fixed usability issues in a site. 

Analytics Review

If you have analytics set up on your current site they can provide a lot of insight about what is working currently. I'll review the analytics and provide summaries and recommendations.

Site Maps & User Flows

This process includes mapping the existing site's architecture and flow, reviewing what works and doesn't work about them, and developing new flows and a site map.

Wireframes & Prototypes

Between content and graphic design lies layout. I create static or functional page layouts of proposed solutions that can be shared with your team, so that they can be discussed and tested.

User Testing

Ensure the updates to your site are easy to use and clear to users. I develop and conduct user tests – in person, remote, or guerrilla – to find its strengths and weaknesses.